Unclear Value. Normally, when you shop for any product, you can look at all the choices and compare their prices to see which is the best deal. But with a subscription box service, you get a different assortment of products every month, and you don’t even know what they’re going to be. That makes it much harder to figure out whether your box is really worth what you’re paying for it.
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Problems With Returns. Some subscription services, such as Stitch Fix, let you return or exchange items you don’t want. However, it’s not always easy to do, and so many people just don’t bother. Consumer expert Mitchell McCall, speaking with LearnVest, says people are much more likely to leave something on the shelf in the store than they are to return an item they’ve already received – even if they know they won’t use it.
GlossyBox. GlossyBox is a pricier service than Birchbox, with monthly rates ranging from $17.50 to $21 depending on the length of your contract. However, it gives you more for your money, providing both samples and full-sized products from trendy brands. Consumerist reports that when its sister publication, ShopSmart magazine, tried the box, it included a full-sized lipstick that would have cost $20 by itself. Unlike Birchbox, this service usually sends the same items to all its subscribers each month.
For most people, the big advantage of subscription boxes is the fun factor. Experts who spoke with LearnVest about the psychology behind subscription boxes say people enjoy the suspense of looking forward to each month’s box and wondering what it will contain. As addiction expert Amanda Dorman explains, “Waiting for that box each month – not knowing what it is, but knowing it’s coming – creates an adrenaline rush.” It’s like getting a birthday gift every month.
There are ways to get some of the perks of subscription boxes without having to commit to a monthly service. For instance, if what you like about them is having products specially chosen to fit your style, you could join a loyalty program like Sephora’s Beauty Insider. This program rewards you for shopping at the store with bonus products tailored to your tastes.
Stitch Fix is a personal styling service. You tell them your style and size preferences, and they send you a package of stylish goodies to try on at home. No two Fix shipments are alike. Each one is hand-picked just for you. Keep what items you like, and return the rest in a pre-paid return mailer. The services costs $20 a month for your stylist, but that fee is deducted from any items you choose to keep.